:root{--bg:#f4f6fa;--card:#fff;--ink:#0f1b2d;--mut:#5d6b82;--line:#e3e8f0;--pri:#0b5cad;--pri2:#0e7c86;--ok:#1a9b5b;--warn:#e0a100;--bad:#d64545;--crit:#7a1f2b;--r:14px}
*{box-sizing:border-box}html,body{margin:0}
body{font-family:Inter,system-ui,-apple-system,Segoe UI,Roboto,sans-serif;background:var(--bg);color:var(--ink);font-size:14px}
a{color:var(--pri);text-decoration:none}
.demo-banner{background:repeating-linear-gradient(45deg,#fff3cd,#fff3cd 12px,#ffe8a3 12px,#ffe8a3 24px);color:#6b4e00;text-align:center;font-size:12px;font-weight:600;padding:6px 10px;letter-spacing:.3px}
.topbar{display:flex;align-items:center;gap:12px;background:linear-gradient(90deg,#0b3d75,#0b5cad 60%,#0e7c86);color:#fff;padding:12px 18px;position:sticky;top:0;z-index:20}
.brand{display:flex;align-items:center;gap:10px;flex:1;min-width:0}
.logo{width:36px;height:36px;border-radius:10px;background:#fff;color:#0b5cad;display:grid;place-items:center;font-weight:700}
.brand-t{font-weight:700;font-size:15px}.brand-s{font-size:12px;opacity:.85;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.top-r{display:flex;gap:10px;align-items:center}.pill{background:rgba(255,255,255,.18);padding:4px 10px;border-radius:99px;font-size:12px}
.avatar{width:32px;height:32px;border-radius:50%;background:#fff;color:#0b5cad;display:grid;place-items:center;font-weight:700;font-size:12px}
.menu-btn{display:none;background:none;border:0;color:#fff;font-size:22px;cursor:pointer}
.layout{display:flex;min-height:calc(100vh - 120px)}
.side{width:230px;background:#fff;border-right:1px solid var(--line);padding:16px 10px;display:flex;flex-direction:column;gap:4px;position:sticky;top:60px;height:calc(100vh - 90px)}
.side a{display:flex;gap:10px;align-items:center;padding:10px 12px;border-radius:10px;color:var(--ink);font-weight:500}
.side a span{width:22px;text-align:center;color:var(--mut)}
.side a:hover{background:#f0f4fa}.side a.on{background:#e8f1fb;color:var(--pri)}.side a.on span{color:var(--pri)}
.side-foot{margin-top:auto;padding:10px;display:flex;flex-direction:column;gap:12px}
.dev{font-size:12px;color:var(--mut);border-top:1px solid var(--line);padding-top:10px}
main{flex:1;padding:22px;min-width:0;max-width:1400px}
h1{font-size:22px;margin:0 0 4px}.sub{color:var(--mut);margin:0 0 18px}
h3{font-size:15px;margin:0 0 12px}
.grid{display:grid;gap:16px}.k4{grid-template-columns:repeat(4,1fr)}.c2{grid-template-columns:1.3fr 1fr}.c2e{grid-template-columns:1fr 1fr}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:16px;box-shadow:0 1px 2px rgba(16,24,40,.04)}
.kpi .l{color:var(--mut);font-size:12px;font-weight:500;text-transform:uppercase;letter-spacing:.4px}
.kpi .v{font-size:24px;font-weight:700;margin:6px 0 2px}.kpi .d{font-size:12px;color:var(--mut)}
.kpi.accent{border-top:4px solid var(--pri)}.kpi.red{border-top:4px solid var(--bad)}.kpi.green{border-top:4px solid var(--ok)}.kpi.amber{border-top:4px solid var(--warn)}
.up{color:var(--ok);font-weight:600}.down{color:var(--bad);font-weight:600}
.chart{position:relative;height:280px}
table{width:100%;border-collapse:collapse;font-size:13px}
th{text-align:left;color:var(--mut);font-weight:600;font-size:12px;padding:9px 8px;border-bottom:1px solid var(--line);white-space:nowrap;background:#fafbfd}
td{padding:9px 8px;border-bottom:1px solid #eef1f6;vertical-align:middle}
tr.click{cursor:pointer}tr.click:hover td{background:#f6f9fd}
.num{text-align:right;font-variant-numeric:tabular-nums;white-space:nowrap}
.tw{overflow-x:auto;-webkit-overflow-scrolling:touch}
.tag{display:inline-block;padding:2px 8px;border-radius:99px;font-size:11px;font-weight:600;white-space:nowrap}
.t-abierta{background:#e8f1fb;color:#0b5cad}.t-respondida{background:#eef0ff;color:#4b4fc4}.t-conciliacion{background:#fff4dc;color:#946200}.t-levantada{background:#e3f6ec;color:#147a46}.t-aceptada{background:#fde9e9;color:#a83232}
.sem{display:inline-flex;align-items:center;gap:6px;font-size:12px;white-space:nowrap}.dot{width:10px;height:10px;border-radius:50%}
.s-v{background:var(--ok)}.s-a{background:var(--warn)}.s-r{background:var(--bad)}.s-x{background:var(--crit)}.s-n{background:#b5bfcd}
.filters{display:flex;flex-wrap:wrap;gap:10px;margin-bottom:14px;align-items:end}
.filters label{display:flex;flex-direction:column;font-size:11px;color:var(--mut);gap:4px;font-weight:600}
select,input,textarea{font:inherit;border:1px solid var(--line);border-radius:9px;padding:8px 10px;background:#fff;color:var(--ink)}
textarea{width:100%;min-height:110px;resize:vertical}
.btn{font:inherit;font-weight:600;border:0;border-radius:9px;padding:9px 14px;background:var(--pri);color:#fff;cursor:pointer}
.btn.ghost{background:#fff;color:var(--pri);border:1px solid #c9d8ea}.btn.sm{padding:6px 10px;font-size:12px}.btn.ok{background:var(--ok)}.btn.warn{background:#b7791f}
.note{background:#f3f7fc;border:1px dashed #b9cde6;color:#3d5170;border-radius:10px;padding:10px 12px;font-size:12px;margin-top:12px}
.legend{display:flex;gap:14px;flex-wrap:wrap;font-size:12px;color:var(--mut);margin-bottom:10px}
.kv{display:grid;grid-template-columns:150px 1fr;gap:8px 12px;font-size:13px}.kv div:nth-child(odd){color:var(--mut)}
.timeline{list-style:none;margin:0;padding:0;border-left:2px solid var(--line)}
.timeline li{position:relative;padding:0 0 14px 16px;font-size:13px}.timeline li:before{content:"";position:absolute;left:-7px;top:3px;width:12px;height:12px;border-radius:50%;background:#fff;border:2px solid var(--pri)}
.timeline .w{color:var(--mut);font-size:11px}
.file{display:flex;align-items:center;gap:10px;padding:8px 10px;border:1px solid var(--line);border-radius:9px;margin-bottom:8px;font-size:13px}
.file .ic{width:30px;height:30px;border-radius:7px;background:#fde9e9;color:#a83232;display:grid;place-items:center;font-size:10px;font-weight:700}
.bar{height:8px;background:#eef1f6;border-radius:99px;overflow:hidden}.bar i{display:block;height:100%;background:var(--ok)}
.toast{position:fixed;bottom:20px;left:50%;transform:translateX(-50%);background:#0f1b2d;color:#fff;padding:10px 16px;border-radius:10px;font-size:13px;opacity:0;transition:.3s;z-index:50}.toast.on{opacity:1}
.back{display:inline-block;margin-bottom:10px;font-weight:600}
.foot{text-align:center;color:var(--mut);font-size:12px;padding:16px;border-top:1px solid var(--line);background:#fff}
.mt{margin-top:16px}.row{display:flex;gap:10px;flex-wrap:wrap;align-items:center}
.muted{color:var(--mut)}.small{font-size:12px}
.cards-m{display:none}
@media(max-width:1100px){.k4{grid-template-columns:repeat(2,1fr)}.c2,.c2e{grid-template-columns:1fr}}
@media(max-width:760px){
 .menu-btn{display:block}.top-r .pill{display:none}
 .side{position:fixed;left:-260px;top:0;height:100vh;z-index:40;transition:.25s;box-shadow:4px 0 20px rgba(0,0,0,.15);padding-top:60px}
 .side.open{left:0}
 main{padding:14px}.kpi .v{font-size:20px}.chart{height:240px}
 .kv{grid-template-columns:1fr}.kv div:nth-child(odd){margin-top:6px}
 .hide-m{display:none}
}
.nw{white-space:nowrap}
.grid>*{min-width:0}.chart canvas{max-width:100%}
.logo{flex-shrink:0}

.chk{display:flex;flex-direction:column;gap:10px}
.ck{display:flex;gap:12px;align-items:flex-start;padding:10px 12px;border:1px solid var(--line);border-radius:10px;border-left:4px solid var(--ok)}
.ck .ci{flex:0 0 24px;height:24px;border-radius:50%;display:grid;place-items:center;font-weight:700;color:#fff;background:var(--ok);font-size:13px}
.ck-a{border-left-color:var(--warn);background:#fffaf0}.ck-a .ci{background:var(--warn)}
.ck-x{border-left-color:var(--bad);background:#fdf3f3}.ck-x .ci{background:var(--bad)}
.ck .small{margin-top:3px}
.tag.hx{background:#fde8e8;color:#a42f2f}.tag.ha{background:#fff3d6;color:#8a6100}.tag.hc{background:#eef1f5;color:#5d6b82;text-decoration:line-through}
/* carga de lote */
.up-card{border:1px solid #c9d8ea;margin-bottom:18px}
.drop{margin-top:12px;border:2px dashed #9db8d8;border-radius:12px;padding:18px;display:flex;gap:16px;align-items:center;flex-wrap:wrap;background:#f6f9fd;transition:.15s}
.drop.on{background:#e6f0fb;border-color:var(--pri)}
.drop>div:nth-child(2){flex:1;min-width:200px}
.dz-i{width:46px;height:46px;border-radius:12px;background:var(--pri);color:#fff;display:grid;place-items:center;font-size:22px}
label.btn{display:inline-block}
.lote-h{margin:16px 0 10px}
.tabs{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-bottom:10px}
.tabb{font:inherit;font-weight:600;border:1px solid var(--line);background:#fff;border-radius:999px;padding:7px 14px;cursor:pointer;display:flex;gap:7px;align-items:center}
.tabb.on{background:#13213a;color:#fff;border-color:#13213a}
.tabk{cursor:pointer}.tabk.sel{outline:3px solid #13213a33}
tr.detrow td{background:#fafcff}
.ck-i{border-left-color:#7a8aa3;background:#f5f7fa}.ck-i .ci{background:#7a8aa3}
h2.sec{font-size:17px;margin:22px 0 2px}
.gen{margin-top:12px;border:1px solid #f0d58a;background:#fffbef;border-radius:10px;padding:12px}
.sopl{margin:4px 0 10px;padding-left:4px;list-style:none;font-size:13px}.sopl li{margin:3px 0}.sopl li.ok{color:#1d7a46}
.side a.ext{border-top:1px solid var(--line);margin-top:6px}